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Jul 21

"I Strongly Suspect This Website Is a Scam": Benchmarking PII Leakage and Detection without Defense in Autonomous Web Agents

Deceptive web content, widely instantiated across the internet and commonly known as social-engineering attacks, manipulates autonomous web agents into submitting users' personally identifiable information (PII) to attacker-controlled endpoints. In this paper, we show that social-engineering attacks are highly effective at extracting critical-tier PII from frontier web agents, posing a severe risk to deployed agentic systems. To quantify this risk, we introduce \textsc{Scammer4U}, a pre-registered benchmark of 91 attacker-controlled environments and 10 benign-twin baselines, spanning 8 attack vectors and 16 site categories on an 8-axis factorial taxonomy that isolates the causal contribution of individual attack design factors. Across frontier agents, we find that critical-tier PII leakage reaches 54--93\% under no privacy guidance, compared to 0\% on benign-twin baselines, confirming that leakage is attack-attributable rather than incidental form-filling. Escalating prompt-level mitigation yields sharply model-dependent reductions across the four families and remains insufficient to reliably prevent critical PII submission at the pooled level. Most critically, we identify a detection--action gap: agents whose reasoning an independent LLM judge confirms has flagged the site as suspicious still submit critical PII in 35.9\% of sessions, versus 66.1\% when no suspicion is verbalized, a 30.2\% gap robust across all four model families. Our findings reveal that defenses conditioned on the agent's own recognition of an attack are gating on the wrong signal, motivating output-level interception of outbound submissions that operates independently of the agent's reasoning loop.

  • 8 authors
·
May 29

Analyzing Leakage of Personally Identifiable Information in Language Models

Language Models (LMs) have been shown to leak information about training data through sentence-level membership inference and reconstruction attacks. Understanding the risk of LMs leaking Personally Identifiable Information (PII) has received less attention, which can be attributed to the false assumption that dataset curation techniques such as scrubbing are sufficient to prevent PII leakage. Scrubbing techniques reduce but do not prevent the risk of PII leakage: in practice scrubbing is imperfect and must balance the trade-off between minimizing disclosure and preserving the utility of the dataset. On the other hand, it is unclear to which extent algorithmic defenses such as differential privacy, designed to guarantee sentence- or user-level privacy, prevent PII disclosure. In this work, we introduce rigorous game-based definitions for three types of PII leakage via black-box extraction, inference, and reconstruction attacks with only API access to an LM. We empirically evaluate the attacks against GPT-2 models fine-tuned with and without defenses in three domains: case law, health care, and e-mails. Our main contributions are (i) novel attacks that can extract up to 10times more PII sequences than existing attacks, (ii) showing that sentence-level differential privacy reduces the risk of PII disclosure but still leaks about 3% of PII sequences, and (iii) a subtle connection between record-level membership inference and PII reconstruction. Code to reproduce all experiments in the paper is available at https://github.com/microsoft/analysing_pii_leakage.

  • 6 authors
·
Feb 1, 2023

PII-VisBench: Evaluating Personally Identifiable Information Safety in Vision Language Models Along a Continuum of Visibility

Vision Language Models (VLMs) are increasingly integrated into privacy-critical domains, yet existing evaluations of personally identifiable information (PII) leakage largely treat privacy as a static extraction task and ignore how a subject's online presence--the volume of their data available online--influences privacy alignment. We introduce PII-VisBench, a novel benchmark containing 4000 unique probes designed to evaluate VLM safety through the continuum of online presence. The benchmark stratifies 200 subjects into four visibility categories: high, medium, low, and zero--based on the extent and nature of their information available online. We evaluate 18 open-source VLMs (0.3B-32B) based on two key metrics: percentage of PII probing queries refused (Refusal Rate) and the fraction of non-refusal responses flagged for containing PII (Conditional PII Disclosure Rate). Across models, we observe a consistent pattern: refusals increase and PII disclosures decrease (9.10% high to 5.34% low) as subject visibility drops. We identify that models are more likely to disclose PII for high-visibility subjects, alongside substantial model-family heterogeneity and PII-type disparities. Finally, paraphrasing and jailbreak-style prompts expose attack and model-dependent failures, motivating visibility-aware safety evaluation and training interventions.

  • 4 authors
·
Jan 8

PRvL: Quantifying the Capabilities and Risks of Large Language Models for PII Redaction

Redacting Personally Identifiable Information (PII) from unstructured text is critical for ensuring data privacy in regulated domains. While earlier approaches have relied on rule-based systems and domain-specific Named Entity Recognition (NER) models, these methods fail to generalize across formats and contexts. Recent advances in Large Language Models (LLMs) offer a promising alternative, yet the effect of architectural and training choices on redaction performance remains underexplored. LLMs have demonstrated strong performance in tasks that require contextual language understanding, including the redaction of PII in free-form text. Prior work suggests that with appropriate adaptation, LLMs can become effective contextual privacy learners. However, the consequences of architectural and training choices for PII Redaction remain underexplored. In this work, we present a comprehensive analysis of LLMs as privacy-preserving PII Redaction systems. We evaluate a range of LLM architectures and training strategies for their effectiveness in PII Redaction. Our analysis measures redaction performance, semantic preservation, and PII leakage, and compares these outcomes against latency and computational cost. The results provide practical guidance for configuring LLM-based redactors that are accurate, efficient, and privacy-aware. To support reproducibility and real-world deployment, we release PRvL, an open-source suite of fine-tuned models, and evaluation tools for general-purpose PII Redaction. PRvL is built entirely on open-source LLMs and supports multiple inference settings for flexibility and compliance. It is designed to be easily customized for different domains and fully operable within secure, self-managed environments. This enables data owners to perform redactions without relying on third-party services or exposing sensitive content beyond their own infrastructure.

  • 6 authors
·
Aug 7, 2025 2

DualTAP: A Dual-Task Adversarial Protector for Mobile MLLM Agents

The reliance of mobile GUI agents on Multimodal Large Language Models (MLLMs) introduces a severe privacy vulnerability: screenshots containing Personally Identifiable Information (PII) are often sent to untrusted, third-party routers. These routers can exploit their own MLLMs to mine this data, violating user privacy. Existing privacy perturbations fail the critical dual challenge of this scenario: protecting PII from the router's MLLM while simultaneously preserving task utility for the agent's MLLM. To address this gap, we propose the Dual-Task Adversarial Protector (DualTAP), a novel framework that, for the first time, explicitly decouples these conflicting objectives. DualTAP trains a lightweight generator using two key innovations: (i) a contrastive attention module that precisely identifies and targets only the PII-sensitive regions, and (ii) a dual-task adversarial objective that simultaneously minimizes a task-preservation loss (to maintain agent utility) and a privacy-interference loss (to suppress PII leakage). To facilitate this study, we introduce PrivScreen, a new dataset of annotated mobile screenshots designed specifically for this dual-task evaluation. Comprehensive experiments on six diverse MLLMs (e.g., GPT-5) demonstrate DualTAP's state-of-the-art protection. It reduces the average privacy leakage rate by 31.6 percentage points (a 3.0x relative improvement) while, critically, maintaining an 80.8% task success rate - a negligible drop from the 83.6% unprotected baseline. DualTAP presents the first viable solution to the privacy-utility trade-off in mobile MLLM agents.

  • 9 authors
·
Nov 17, 2025

AI-in-the-Loop: Privacy Preserving Real-Time Scam Detection and Conversational Scambaiting by Leveraging LLMs and Federated Learning

Scams exploiting real-time social engineering -- such as phishing, impersonation, and phone fraud -- remain a persistent and evolving threat across digital platforms. Existing defenses are largely reactive, offering limited protection during active interactions. We propose a privacy-preserving, AI-in-the-loop framework that proactively detects and disrupts scam conversations in real time. The system combines instruction-tuned artificial intelligence with a safety-aware utility function that balances engagement with harm minimization, and employs federated learning to enable continual model updates without raw data sharing. Experimental evaluations show that the system produces fluent and engaging responses (perplexity as low as 22.3, engagement approx0.80), while human studies confirm significant gains in realism, safety, and effectiveness over strong baselines. In federated settings, models trained with FedAvg sustain up to 30 rounds while preserving high engagement (approx0.80), strong relevance (approx0.74), and low PII leakage (leq0.0085). Even with differential privacy, novelty and safety remain stable, indicating that robust privacy can be achieved without sacrificing performance. The evaluation of guard models (LlamaGuard, LlamaGuard2/3, MD-Judge) shows a straightforward pattern: stricter moderation settings reduce the chance of exposing personal information, but they also limit how much the model engages in conversation. In contrast, more relaxed settings allow longer and richer interactions, which improve scam detection, but at the cost of higher privacy risk. To our knowledge, this is the first framework to unify real-time scam-baiting, federated privacy preservation, and calibrated safety moderation into a proactive defense paradigm.

  • 4 authors
·
Sep 3, 2025

EIA: Environmental Injection Attack on Generalist Web Agents for Privacy Leakage

Generalist web agents have evolved rapidly and demonstrated remarkable potential. However, there are unprecedented safety risks associated with these them, which are nearly unexplored so far. In this work, we aim to narrow this gap by conducting the first study on the privacy risks of generalist web agents in adversarial environments. First, we present a threat model that discusses the adversarial targets, constraints, and attack scenarios. Particularly, we consider two types of adversarial targets: stealing users' specific personally identifiable information (PII) or stealing the entire user request. To achieve these objectives, we propose a novel attack method, termed Environmental Injection Attack (EIA). This attack injects malicious content designed to adapt well to different environments where the agents operate, causing them to perform unintended actions. This work instantiates EIA specifically for the privacy scenario. It inserts malicious web elements alongside persuasive instructions that mislead web agents into leaking private information, and can further leverage CSS and JavaScript features to remain stealthy. We collect 177 actions steps that involve diverse PII categories on realistic websites from the Mind2Web dataset, and conduct extensive experiments using one of the most capable generalist web agent frameworks to date, SeeAct. The results demonstrate that EIA achieves up to 70% ASR in stealing users' specific PII. Stealing full user requests is more challenging, but a relaxed version of EIA can still achieve 16% ASR. Despite these concerning results, it is important to note that the attack can still be detectable through careful human inspection, highlighting a trade-off between high autonomy and security. This leads to our detailed discussion on the efficacy of EIA under different levels of human supervision as well as implications on defenses for generalist web agents.

  • 9 authors
·
Sep 17, 2024

Underestimated Privacy Risks for Minority Populations in Large Language Model Unlearning

Large Language Models (LLMs) embed sensitive, human-generated data, prompting the need for unlearning methods. Although certified unlearning offers strong privacy guarantees, its restrictive assumptions make it unsuitable for LLMs, giving rise to various heuristic approaches typically assessed through empirical evaluations. These standard evaluations randomly select data for removal, apply unlearning techniques, and use membership inference attacks (MIAs) to compare unlearned models against models retrained without the removed data. However, to ensure robust privacy protections for every data point, it is essential to account for scenarios in which certain data subsets face elevated risks. Prior research suggests that outliers, particularly including data tied to minority groups, often exhibit higher memorization propensity which indicates they may be more difficult to unlearn. Building on these insights, we introduce a complementary, minority-aware evaluation framework to highlight blind spots in existing frameworks. We substantiate our findings with carefully designed experiments, using canaries with personally identifiable information (PII) to represent these minority subsets and demonstrate that they suffer at least 20% higher privacy leakage across various unlearning methods, MIAs, datasets, and LLM scales. Our proposed minority-aware evaluation framework marks an essential step toward more equitable and comprehensive assessments of LLM unlearning efficacy.

  • 10 authors
·
May 31, 2025

Automated PII Extraction from Social Media for Raising Privacy Awareness: A Deep Transfer Learning Approach

Internet users have been exposing an increasing amount of Personally Identifiable Information (PII) on social media. Such exposed PII can cause severe losses to the users, and informing users of their PII exposure is crucial to raise their privacy awareness and encourage them to take protective measures. To this end, advanced automatic techniques are needed. While Information Extraction (IE) techniques can be used to extract the PII automatically, Deep Learning (DL)-based IE models alleviate the need for feature engineering and further improve the efficiency. However, DL-based IE models often require large-scale labeled data for training, but PII-labeled social media posts are difficult to obtain due to privacy concerns. Also, these models rely heavily on pre-trained word embeddings, while PII in social media often varies in forms and thus has no fixed representations in pre-trained word embeddings. In this study, we propose the Deep Transfer Learning for PII Extraction (DTL-PIIE) framework to address these two limitations. DTL-PIIE transfers knowledge learned from publicly available PII data to social media to address the problem of rare PII-labeled data. Moreover, our framework leverages Graph Convolutional Networks (GCNs) to incorporate syntactic patterns to guide PIIE without relying on pre-trained word embeddings. Evaluation against benchmark IE models indicates that our approach outperforms state-of-the-art DL-based IE models. Our framework can facilitate various applications, such as PII misuse prediction and privacy risk assessment, protecting the privacy of internet users.

  • 5 authors
·
Nov 11, 2021

UnPII: Unlearning Personally Identifiable Information with Quantifiable Exposure Risk

The ever-increasing adoption of Large Language Models in critical sectors like finance, healthcare, and government raises privacy concerns regarding the handling of sensitive Personally Identifiable Information (PII) during training. In response, regulations such as European Union's General Data Protection Regulation (GDPR) mandate the deletion of PII upon requests, underscoring the need for reliable and cost-effective data removal solutions. Machine unlearning has emerged as a promising direction for selectively forgetting data points. However, existing unlearning techniques typically apply a uniform forgetting strategy that neither accounts for the varying privacy risks posed by different PII attributes nor reflects associated business risks. In this work, we propose UnPII, the first PII-centric unlearning approach that prioritizes forgetting based on the risk of individual or combined PII attributes. To this end, we introduce the PII risk index (PRI), a composite metric that incorporates multiple dimensions of risk factors: identifiability, sensitivity, usability, linkability, permanency, exposability, and compliancy. The PRI enables a nuanced evaluation of privacy risks associated with PII exposures and can be tailored to align with organizational privacy policies. To support realistic assessment, we systematically construct a synthetic PII dataset (e.g., 1,700 PII instances) that simulates realistic exposure scenarios. UnPII seamlessly integrates with established unlearning algorithms, such as Gradient Ascent, Negative Preference Optimization, and Direct Preference Optimization, without modifying their underlying principles. Our experimental results demonstrate that UnPII achieves the improvements of accuracy up to 11.8%, utility up to 6.3%, and generalizability up to 12.4%, respectively, while incurring a modest fine-tuning overhead of 27.5% on average during unlearning.

  • 3 authors
·
Jan 4

ComplianceGate: Classifier-Gated Multi-Tier LLM Routing for Inference in Regulated Industries

Large language models deployed in regulated industries operate under two constraints: compliance enforcement and cost efficiency. Personally identifiable information (PII) in user queries can reach model endpoints before the system determines whether that data should leave its jurisdictional boundary. Serving all queries through a single large model consumes full GPU capacity regardless of query complexity while offering no mechanism for geographic routing. Mixture-of-Experts architectures do not address this routing occurs between expert layers within the model after data has already arrived at the endpoint, with all experts loaded in memory regardless of query complexity. We propose a classifier-gated routing architecture that enforces compliance by design. A trained encoder classifier sits before any decoder inference, evaluating each query for complexity and data sensitivity, then routing it to an appropriately sized dense model in the appropriate geographic location. PII-containing queries route to local endpoints before any LLM computation begins, making data residency violations structurally impossible. Simple queries reach small, fast models at a fraction of the cost. Our evaluation on 600 queries demonstrates 39% median latency reduction, 33-52% cost savings depending on query distribution, and generation throughput of 122-200 tokens/second versus 50-64 for the baseline. The encoder classifier achieves 99.2% accuracy with near-perfect PII recall at 7ms inference overhead, establishing pre-inference classification as a practical path to compliance-by-design LLM deployment.

  • 1 authors
·
Jun 29

Digitize-PID: Automatic Digitization of Piping and Instrumentation Diagrams

Digitization of scanned Piping and Instrumentation diagrams(P&ID), widely used in manufacturing or mechanical industries such as oil and gas over several decades, has become a critical bottleneck in dynamic inventory management and creation of smart P&IDs that are compatible with the latest CAD tools. Historically, P&ID sheets have been manually generated at the design stage, before being scanned and stored as PDFs. Current digitization initiatives involve manual processing and are consequently very time consuming, labour intensive and error-prone.Thanks to advances in image processing, machine and deep learning techniques there are emerging works on P&ID digitization. However, existing solutions face several challenges owing to the variation in the scale, size and noise in the P&IDs, sheer complexity and crowdedness within drawings, domain knowledge required to interpret the drawings. This motivates our current solution called Digitize-PID which comprises of an end-to-end pipeline for detection of core components from P&IDs like pipes, symbols and textual information, followed by their association with each other and eventually, the validation and correction of output data based on inherent domain knowledge. A novel and efficient kernel-based line detection and a two-step method for detection of complex symbols based on a fine-grained deep recognition technique is presented in the paper. In addition, we have created an annotated synthetic dataset, Dataset-P&ID, of 500 P&IDs by incorporating different types of noise and complex symbols which is made available for public use (currently there exists no public P&ID dataset). We evaluate our proposed method on this synthetic dataset and a real-world anonymized private dataset of 12 P&ID sheets. Results show that Digitize-PID outperforms the existing state-of-the-art for P&ID digitization.

  • 4 authors
·
Sep 8, 2021

Life of PII -- A PII Obfuscation Transformer

Protecting sensitive information is crucial in today's world of Large Language Models (LLMs) and data-driven services. One common method used to preserve privacy is by using data perturbation techniques to reduce overreaching utility of (sensitive) Personal Identifiable Information (PII) data while maintaining its statistical and semantic properties. Data perturbation methods often result in significant information loss, making them impractical for use. In this paper, we propose 'Life of PII', a novel Obfuscation Transformer framework for transforming PII into faux-PII while preserving the original information, intent, and context as much as possible. Our approach includes an API to interface with the given document, a configuration-based obfuscator, and a model based on the Transformer architecture, which has shown high context preservation and performance in natural language processing tasks and LLMs. Our Transformer-based approach learns mapping between the original PII and its transformed faux-PII representation, which we call "obfuscated" data. Our experiments demonstrate that our method, called Life of PII, outperforms traditional data perturbation techniques in terms of both utility preservation and privacy protection. We show that our approach can effectively reduce utility loss while preserving the original information, offering greater flexibility in the trade-off between privacy protection and data utility. Our work provides a solution for protecting PII in various real-world applications.

  • 3 authors
·
May 16, 2023